Contact Us

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Call, text, or email.

Contact our front desk staff by:

An icon of a clock.Hours

8:00 AM – 4:30 PM, Monday through Friday

Staff are available by web-conferencing, phone, or in-person.

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Location

702 W Johnson St #2104
Madison, WI 53715

On the second floor, accessible by elevator.

Hours

Office Hours

  • McBurney Center Access Consultants and Staff are available 8:00 AM – 4:30 PM, Monday through Friday.
  • Appointments & trainings are being conducted by web-conferencing, phone, or in-person
  • Scheduling: contact the front desk staff by phone (608)263-2741, text (608)225-7956, or email the front desk. Please indicate days and times that you are available.

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Dates for UW-Madison closures and McBurney Center limited services

If you need assistance with an emergency situation and our office is closed, please contact the Office of Student Assistance and Support at (608) 263-5700.

  • Friday, July 4, 2025 (Independence Day) – Closed
  • Monday, September 1, 2025 (Labor Day) – Closed
  • Thursday, November 27, 2025 (Thanksgiving) – Closed
  • Friday, November 28, 2025 – (Tentative) Online Services Only – The physical office will be closed. Limited staff are available by email and voicemail.
  •  Wednesday, December 24, 2025 – (Legal holiday) – Closed
  • Thursday, December 25, 2025 – (Legal holiday) – Closed
  • Friday, December, 26, 2025 to Tuesday, December 30, 2025 – (Tentative) Online Services Only – The physical office will be closed. Limited staff are available by email and voicemail.
  • Wednesday, December 31, 2025 (New Year’s Day Eve) – Closed
  • Thursday, January 1, 2026 (New Year’s Day) – Closed
  • Friday, January 2, 2026 – (Tentative) Physical office open 10am-2pm.  Staff are available by email and phone 8am-4:30pm.
  • Monday, January 19, 2026 (Martin Luther King, Jr. Day) – Closed
  • Monday, May 25, 2026 (Memorial Day) – Closed

During “Online Services Only” days, you can call (608) 263-2741 and leave a voicemail message or email the front desk and your message will be returned as soon as possible.

Location

The McBurney Center is located at 702 West Johnson Street #2104, near the northwest corner of West Johnson and Lake Streets across from Gordon Commons, on the same block as the Walgreens and Fresh Madison Market.

We are on the second floor in Suite 2104 via the 702 W. Johnson Street entrance. Visitors can access the McBurney Center by elevator or staircase in the entrance vestibule, or a second interior elevator that also connects to the University Square Building’s parking lot on Lake St.

Arriving to the McBurney Center

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Arriving by Madison Metro City Bus or Campus Bus

Arriving by Car

There is parking in private, campus, and city ramps, as well as nearby on-street metered parking. Visitors are responsible for parking fees.

  1. University Square Ramp – Below the McBurney Center – Enter on Lake Street – Self service kiosk or pay on exit
    • Standard, disabled and van-accessible stalls
    • Park in stalls located in the southeast corner of the ramp to reach the McBurney Center and Admissions. Internal elevator access to 702 W. Johnson is available during business hours. Access to this lot is limited after hours (midnight to 6 a.m.).
  2. UW Lot 46 Ramp – Gated – Self service kiosk or pay on exit
  3. City of Madison State Street Campus Garage (Lake Street Ramp) Attendant or self service kiosk (located about two blocks northeast, and due to construction, the only entrance is at 430 N Frances St from westbound University Ave.):

Arriving by Intercity Bus

  • Intercity Buses – The intercity bus stop is across West Johnson St. from the McBurney Center on the 200 block of Lake St.

Additional Campus Travel and Parking Information