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Madison, WI 53715-1007

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McBurney Disability Resource Center

Notetaking Service Coordinator - Student Hourly Position


The Notetaking Coordinator manages the overall process of the paid notetaking service for students at the UW-Madison. This position involves assisting students who use the notetaking service and notetakers who provide the service with training, recruiting, and troubleshooting. Data entry will be required for administrative records management and payment procedures. The Coordinator will also have the opportunity to work with other services provided through the Center and Adaptive Technology Services.


  • Identify, develop, and update training resources for notetakers and notetaking service users in various formats (print, video, web, etc.)
  • Follow up on notetaker requests each semester
  • Respond to phone calls and emails from both notetakers and notetaking service users
  • Assist in the recruitment of notetakers on a continuous cycle
  • Maintain relationships with current notetakers to encourage them to continue sharing notes
  • Manage notetaking database to track notetaking requests, notetakers, and notetaker payment
  • Organize and maintain electronic and paper files
  • Occasionally conduct in-person trainings for both notetakers and notetaking service users
  • Work cooperatively with faculty, students and academic staff across the UW-Madison campus to ensure a positive notetaker service experience
  • Work cooperatively with other McBurney staff, as needed, to ensure appropriate service delivery
  • Compile statistics on number of students served each year
  • Develop and update a written manual outlining the notetaker service program, to include policies and procedures
  • Evaluate and recommend changes to improve the program
  • Provide back-up assistance to the Smartpen Services Coordinator, as requested
  • Cross-train and assist in other Adaptive Technology Services (e.g. Document Conversion Service, Media Captioning Service, Furniture Accommodations, etc.
  • Assist with additional duties as deemed necessary by the Accessible Learning Technology Coordinator


  • Current UW-Madison undergraduate or graduate student status
  • 2.5 cumulative GPA
  • High level of organization skills
  • Excellent time management
  • Excellent communication skills, both oral and written
  • Excellent interpersonal skills
  • Constant attention to accuracy and detail
  • Excellent problem solving skills
  • Computer experience with both PCs and Macs
  • Comfortable troubleshooting technology and software issues
  • Ability to work independently with minimal supervision
  • Desire and aptitude for learning about technology and software used to create accessible online training.
  • The ability to provide and receive feedback to improve performance and notetaking services


  • Experience working with people with disabilities
  • Experience with public speaking, training, tutoring or teaching
  • Potential for two-year commitment
  • Availability to work during summer semester.
  • Experience creating training or teaching materials


$10 - $11 per hour, depending on qualifications. This student hourly position is eligible for two performance based raises (up to $0.50 each, up to $1.00 total) annually.


Hours are flexible, but should be scheduled between 8:00 am and 4:30 pm, M-F, on at least 4 days per week during fall and spring semesters. In addition to the hours listed below there is the possibility of working more hours, when the need arises, if interested.

  • Fall and spring semesters: 12-15 hours per week
  • Winter break (First two weeks in January): 12-15 hours per week
  • Summers: 10-12 hours per week
  • Mid-August until the start of classes: 12-15 hours per week


Applications will be accepted until the position is filled.


Download an application. Email the completed application to Gwynette Hall, gwynette.hall@wisc.edu, along with your current class schedule. Please be sure to include your anticipated graduation date, information about your availability to work the next two years, your interest in working summers, and the minimum and maximum number of hours per week you would like to work.

File last updated: October 04, 2017. 10:42:45 am
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