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Madison, WI 53715-1007

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McBurney Disability Resource Center

Notetaking Service Coordinator - Student Hourly Position


The Notetaking Coordinator manages the overall process of the paid notetaking service for students at the UW-Madison. This position involves training and assisting students who use the notetaking service, as well as training and follow-up with notetakers. Data entry will be required for administrative records management and payment procedures. The Coordinator will likely have the opportunity to work with other services provided through the Center and Adaptive Technology Services.


  1. Coordinate, schedule and conduct in-person/online trainings for both notetakers and notetaking service users.
  2. Identify, develop, and update training resources for notetakers and notetaking service users in various formats (print, video, web, etc.).
  3. Follow up on notetaker requests each semester.
  4. Respond to phone calls and emails from both notetakers and notetaking service users.
  5. Assist in the recruitment of notetakers on a continuous cycle.
  6. Maintain relationships with current notetakers to encourage them to continue sharing notes. 
  7. Manage notetaking database to track notetaking requests, notetakers, and notetaker payment.
  8. Organize and maintain electronic and paper files.
  9. Work cooperatively with Law School staff to coordinate payment to Law School notetakers.
  10. Work cooperatively with other McBurney staff, as needed, to ensure appropriate service delivery.
  11. Compile statistics on number of students served each year.
  12. Develop and update a written manual outlining the notetaker service program, to include policies and procedures.
  13. Evaluate and recommend changes to improve the program.
  14. Provide back-up assistance to the Smartpen Services Coordinator, as requested.
  15. Cross-train and assist in other Adaptive Technology Services (e.g. Document Conversion Service, Media Captioning Service, Furniture Accommodations, etc.)
  16. Assist with additional duties as deemed necessary by the Accessible Learning Technology Coordinator.


  1. Current UW-Madison undergraduate or graduate student status
  2. 2.5 cumulative GPA
  3. High level of organization skills
  4. Excellent time management
  5. Excellent communication skills, both oral and written
  6. Excellent interpersonal skills
  7. Constant attention to accuracy and detail
  8. Excellent problem solving skills
  9. Computer experience with both PCs and Macs
  10. Comfortable troubleshooting technology and software issues
  11. Ability to work independently with minimal supervision
  12. Desire and aptitude for learning about technology and software used to create accessible online training.
  13. The ability to provide and receive feedback to improve performance and notetaking services


  1. Experience working with people with disabilities
  2. Experience with public speaking, training, tutoring or teaching
  3. Potential for two-year commitment
  4. Availability to work during summer semester.
  5. Experience creating training or teaching materials


$10 - $11 per hour, depending on qualifications. This student hourly position is eligible for two performance based raises (up to $0.50 each, up to $1.00 total) annually.


Hours are flexible, but should be scheduled between 8:00 am and 4:30 pm, M-F, on at least 4 days per week during Fall and Spring semesters.

  • Mid-August until start of classes: 10-12 hours per week
  • Fall and spring semesters: 12-15 hours per week
  • Winter break (First two weeks in January): 10-12 hours per week
  • Summers: A reduced number of hours is negotiable


Applications will be accepted until the position is filled.


Download an application. Email the completed application to Gwynette Hall, gwynette.hall@wisc.edu, along with your current and Fall 2017 class schedule. Please be sure to include your anticipated graduation date, information about your availability to work the next two years, your interest in working summers, and the minimum and maximum number of hours per week you would like to work.

File last updated: July 31, 2017. 17:07:58 pm
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